Privacy Policy
At AUSGO 4X4 Accessories, we’re committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.
1. What Information We Collect
The type of information we collect depends on how you interact with us. When you make a purchase, contact us, or sign up for our newsletter, we may collect:
- Your name, email address, phone number, and delivery address
- Payment details and transaction history
- Information from cookies or analytics tools to help improve our website experience
By providing your personal details, you consent to us collecting and using that information in line with this policy.
2. How We Collect Information
We may collect personal information when you:
- Fill out forms or contact us through our website
- Subscribe to our emails or newsletters
- Enter promotions or giveaways
- Make a purchase online
We won’t collect personal information without your consent, which is implied when you complete an action that requires it (like submitting an order).
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Communicate with you about your purchases or enquiries
- Send updates, newsletters, or promotions (only if you’ve subscribed)
- Improve our website and services
You can unsubscribe from our emails anytime by contacting support@ausgo4wd.com.au.
4. Sharing Information with Third Parties
We may share limited personal information with trusted partners who help us operate our business, including:
- Couriers and logistics providers (for deliveries)
- Payment processors and financial service providers
These third parties are only permitted to use your information for the purpose we’ve shared it with them.
We may also share information if required by law or to prevent serious threats to safety or unlawful activity.
5. Access and Correction
You can request access to or correction of the personal information we hold about you.
To do so, email us at support@ausgo4wd.com.au, and we’ll respond within a reasonable time.
If we can’t provide access, we’ll explain why.
6. Keeping Your Information Up to Date
We take reasonable steps to ensure your information is accurate and current.
If you believe your details are incorrect, please contact us so we can update them.
7. Cookies and Third-Party Tools
Our website uses cookies to enhance your browsing experience and help operate features like your shopping cart.
Some cookies may come from third parties such as analytics or marketing tools.
You can disable cookies in your browser, but some functions may not work properly.
8. Links to Other Websites
Our website may include links to other sites.
We’re not responsible for the privacy practices of those websites, so we recommend checking their privacy policies before providing personal information.
9. Security
We take your data security seriously and use appropriate safeguards such as SSL encryption, firewalls, and secure servers to protect your information.
We also take precautions to secure any hard-copy data.
10. Data Retention
We retain your personal data only as long as necessary for business or legal purposes.
If you wish to delete your account or data, please contact support@ausgo4wd.com.au.
11. Resolving Concerns
If you have a privacy concern, complaint, or question about how your information is used, please contact us:
Email: support@ausgo4wd.com.au
We’ll review and respond as soon as possible.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on ausgo4wd.com.au.
If there are significant updates, we’ll notify you through a notice on our website.
AUSGO 4X4 Accessories Pty Ltd
Website: ausgo4wd.com.au
Email: support@ausgo4wd.com.au